Unified Stay & Play Management
Zenda is the stay-and-play management platform for hotels and resorts, seamlessly unifying golf and hotel bookings into one elegant, brand-tailored experience—designed and powered by Shockoe.
The Zenda Solution:
Unify the Journey.
Multiply the Revenue.
Zenda is more than a product—it’s a partnership. Together, we design a digital “trail” that guides your guests from inspiration to check-out, combining every stay and play moment in one seamless journey.
The End of Fragmented Bookings
- Guests juggle multiple apps, websites, and phone calls to plan their stay.
- Staff spends time stitching together information from siloed systems.
- Operators miss chances to bundle experiences and drive revenue.
Key Capabilities: What Zenda Delivers
Discover the core features that unify your guest journey, boost direct bookings, and unlock new revenue opportunities.
Unified Stay & Play Booking
The true combined package. Let guests book their room and tee times in one seamless flow-driving more multi-product bookings and less system-switching frustration.
Secure, Integrated Checkout
Process payments securely in-app with Stripe PaymentSheet PCI compliant and compatible with Apple Pay, Google Pay, and all major methods.
AI-Powered Conversational Flow
Implement an AI-powered conversational booking flow that intelligently parses user intent and pre-populates search parameters, drastically reducing booking time.
Conflict-Free Reservation Hold
Leverage our Hold & Cart System to temporarily lock both hotel room and golf tee time inventory for a 10-minute window during checkout, preventing costly double-bookings.
Built on Shockoe’s Digital Experience Framework (DXF)
Zenda is not a rigid off-the-shelf tool. It’s built on Shockoe’s DXF—our Digital Experience Framework—which means we can adapt the platform to your brand, properties, and tech stack. From PMS and POS to tee sheet systems and loyalty platforms, our team connects Zenda to the systems you rely on every day.
- White-labeled to your resort or management company brand
- Flexible integration with your existing IT ecosystem
- Configurable workflows across properties and locations
Lightspeed
SevenRooms
Azure
Clere Golf
Airship
Ticketmaster
ForUp
& More…
Custom Power, Without Custom Cost
Zenda is built to solve the unique challenges of modern resort management through a flexible, client-first approach.
Feature Matching, Not Forced Bundles:
Unlike bulky established platforms, our architecture allows you to select a menu of suggested features, enabling custom features without paying full custom development costs.
Built for Mobile:
Designed from the ground up as a native mobile application (iOS and Android) to deliver a seamless, low-friction experience for guests—your primary revenue channel.
Deep PMS Integration:
Engineered to talk directly to your central Hotel PMS (QloApps) and Lightspeed golf management system, ensuring real-time availability and data accuracy.
Scalable Architecture:
Zenda is a long-term “marathon-like” product, built to b e the central administrative panel and foundation for all future guest and property management features.
Everything Your Guests Need, in One App
Zenda is built to solve the unique challenges of modern resort management through a flexible, client-first approach.
AI Concierge
- Smart Search & Recommendations
- Optimized Scheduling
- Dynamic Upsell & Cross-Sell
- 24/7 Support Layer
Hotel Booking
- Room & suite browsing
- Dynamic rates & availability
- Upsell add-ons (late check-out, upgrades)
Golf Tee Times
- Course & hole previews
- Real-time tee time selection
- Group bookings
Spa & Wellness
- Service catalog & therapist filters
- Time slot selection
- Add-on recommendations
Dining & Events
- Restaurant bookings
- Event RSVPs
- Special menus & promotions
Guest Profiles & Personalization
- Preferences & history
- Tailored offers and itineraries
See Zenda in Action
Designed to feel premium and intuitive—Zenda’s interface puts your brand front and center while keeping every interaction effortless for your guests.
Who is Zenda For?
Hospitality Innovators: Always exploring smarter ways to use technology to delight, engage, and inspire guests.
Higher per-guest revenue via bundled stay & play packages
Better utilization of golf courses and amenities
Less friction and fewer booking errors
Stronger loyalty through personalized experiences
Getting Started with Zenda
Zenda is built to solve the unique challenges of modern resort management through a flexible, client-first approach.
Step 1
Discovery & Guest Journey Mapping
Understand your properties, guests, and systems. (6 weeks)
Step 2
Branding & Configuration
Apply your visual identity and configure core flows (room, golf, amenities).
Step 3
Integrations & Testing
Connect to your PMS, tee sheet, and other systems; validate with staff and real scenarios.
Step 4
Launch, Learn, and Optimize
Roll out to guests, monitor insights, and iterate with Shockoe’s product team.
Ready to Re-center Your Guest Experience?
Let’s design a guest journey that’s as memorable as your resort. Connect with the Shockoe team to see how Zenda can fit your brand, your systems, and your properties.
