customer and brand loyalty
7 Tips for Utilizing Amazon Alexa to Engage with Customers

7 Tips for Utilizing Amazon Alexa to Engage with Customers

Amazon first released Alexa virtual assistant and smart speaker Echo in late 2014. An in-home virtual assistant is an impressive tool, but creating a seamless user experience with it can be a challenge. So how do companies overcome this challenge? What engagement can...

How to Engage Customers With QR Codes and Augmented Reality

How to Engage Customers With QR Codes and Augmented Reality

When one of our clients approached us with the idea of building an entirely new customer engagement app for their grocery stores, we were very excited. Their goal was to build a mobile application that customers could use to learn about products, find them in the...

Effectively using AR for Brand Loyalty

Effectively using AR for Brand Loyalty

With the rise of AR integration in many mobile apps, we are beginning to see a clear delineation between what drives meaningful and lasting loyalty versus momentary enjoyment. While creating a momentary boost to brand visibility & traffic these kinds of augmented...

eTail Round Two: Our Favorite Sessions in Review

eTail Round Two: Our Favorite Sessions in Review

For years, eTail has brought together the leaders of retail and technology. This year, we had the opportunity to hear the perspectives of some of the biggest names in retail, including CarMax, J. Jill, Chico’s, and Foot Locker. The topics included the...

eTail Round Two: Our Favorite Sessions in Review

eTail East: Transforming Retail. Together

We're heading back to Boston! From August 19 - August 22, Shockoe will be attending and speaking at eTail East in Boston, Massachusetts.  About eTail eTail is where the top minds in retail meet, collaborate and learn about what's disrupting the industry today and...

Shoptalk 2019: It Takes More Than Tech

Shoptalk 2019: It Takes More Than Tech

As ten thousand people gathered in Las Vegas this year to talk about retail and e-commerce, Shockoe met with companies small and large to talk about one thing: how to make shopping better. A booming US economy has set a high bar for vendors and retailers...

5 Mobile Experience Design Trends to Invest In

5 Mobile Experience Design Trends to Invest In

With new technology being rolled out regularly, designers have a fantastic opportunity to use new tools and methods to improve the products we create for mobile experiences. This is our time to marry content, personalization, voice interactions, micro-interactions,...

ShopTalk 2019 in Las Vegas

ShopTalk 2019 in Las Vegas

We are packing our bags and heading to Las Vegas! As we continue our campaign to connect more enterprise retailers with the right mobile strategy, we are excited to be able to meet with so many at Shoptalk; one of the premier retailing events to discuss everything...

8 Ways to drive Brand Loyalty with Authentic Mobile Communication

8 Ways to drive Brand Loyalty with Authentic Mobile Communication

As an extension of your brand, your mobile app should have its own distinct voice that communicates authentically with your consumers. Considering the major drivers of ‘how’ and ‘why’ consumers interact with your app will inform the most authentic way for your brand...

Welcome to Miami: Shockoe is going to Future Stores

Welcome to Miami: Shockoe is going to Future Stores

We've got our sunscreen packed and we're ready to lend our knowledge at Future Stores Miami by speaking and moderating on digital unification for retail customer experiences. Future Stores brings together retail executives from across the country to...

Designing for Brand Loyalty- The Best Approach to Mobile?

Designing for Brand Loyalty- The Best Approach to Mobile?

With the plethora of mobile apps available, most consumers assume that their preferred brands have one available. A recent study found that 57% of consumers want to interact through mobile with brands to which they’re loyal. This has some big implications about how...

More like this delivered right to you:

Sign up for our Newsletter to get our latest posts plus invitations to our events and access to future whitepapers.

Ready to drop us a line?