A Summer of Interning: What we Learned @ Shockoe

A Summer of Interning: What we Learned @ Shockoe

Our Shockoe family is comprised of people with different skills, talents, and backgrounds — we know it’s what allows us to grow and learn as a team. It’s for this reason that our internship program took on a different shape this year. Thanks to the prep work and persuasive initiatives of our very own Mason Brown, Shockoe put together a comprehensive program focused on leveraging our culture of mentorship and growth, not just for the interns, but for our team as well.

Jackie, Matt, and Cameron joined the Shockoe team in May and shared their invaluable contributions to design, strategy, and development. We were fortunate enough to call them part of the Shockoe team, albeit for the short period before they headed back to their studies. We asked that all three share their thoughts and experiences of being an intern — one thing is for certain: we will miss having them around!

Jackie

Finishing my first year as an Experience Design student, I was eager to find a summer internship where I could expand my UX/UI knowledge and gain real client experience; I was super stoked to join Shockoe’s Intern Program. As a Design Intern, my time was split between working with the design team on client projects and the remaining time with my fellow interns on what called “The Intern Project.”

There were many cool firsts for me while working on the Intern Project. It was my first time working with a developer to move a design past the prototype stage. I had to learn the best way to communicate and quickly problem-solve to align with a developer’s process. This was also my first experience with QA testing. I helped evaluate the app for both functionality bugs and inconsistency with the UI. Additionally, this project was the first time I designed using the agile methodology. It was awesome to see how in such a short amount of time we were able to implement a whole process including discovery, design, and development.

Being part of the design team was as fulfilling as it was educational. Everyone was willing to answer any question and quickly welcomed me as a member of the team. I loved the all-hands weekly design meetings where we shared projects and received feedback and advice discussing new tools or resources to better execute our job. I also had an amazing mentor, Sam Carbonell, who helped me define goals for the summer and met with me regularly to help steer my time here at Shockoe. I am so grateful for this mentorship and am happy to say I met all my goals!

Working at Shockoe for the summer has made me more confident in my design skills and I know I walk away with a new breath of knowledge. Thank you, Mason, Sam, Paulina, and Edwin.

Cameron

I came into my internship the same way many others do. I had no idea what to really expect out of the experience, and I was afraid of underperforming in front of my new found co-workers. Shockoe had a prearranged system set up in order to ease me into their environment, masterfully uncovering their processes to me as time went on so that I would not be overloaded with information. Shockoe allowed me to get a first-hand experience into their continuous integration system with technologies like Jira, Bitbucket, and their own accredited App Tracker, as well as work with some of the teams on real applications testing for faults. Before I got here my knowledge of app development came from Native Android, and instead of having me continue with this, they challenged me to branch out and learn the React Native framework.

By learning React Native, I also got experience working with redux, as well as using Firebase for cloud data storage. I utilized these newly established tools in my favorite part of the internship, the Summer Intern Project. This project granted me real experience working with Jackie and Matt, the designer and strategist interns respectively, to develop a high-functioning app by the end of the summer. I got to learn a lot about their processes and the obstacles of their role to both communicate and integrate their ideas into what I then had to develop. The app vision was handled by our amazing internship coordinator, Mason Brown, and our product managers Rebecca and Misty made sure the project timeline and direction stayed on track.

Getting up and bugging senior developers can be a daunting task at some firms, but here at Shockoe, the developers are very understanding and open to help. Whether you are asking to learn more information about a subject, or just have debugging advice they really want to see you grow. I believe that this stems from the amazing culture established at Shockoe.

Shockoe’s emphasis on culture meant they provided many activities outside of work to get co-workers involved. Lunch and Learns were always a great experience since they gave us the chance to sit down with peers for a free lunch and to listen in on a topic from another coworker. Whether that be hearing about the Mystery of the Stolen Bicycle or a lesson on how to self-defense, an amazing experience was always guaranteed to ensue. I was also a member of the Shockoe indoor soccer team (or Shockoe Futbol Club, SFC) which gave me something to do outside of the office and a better chance to get to know my colleagues while playing a game of soccer. Last but not least, by the summer’s end the office held a summer party solely for the team and family member to enjoy a BBQ, corn hole, Jenga, a live DJ, and so much more!

I cannot thank Shockoe enough for the invaluable experience they were able to provide for me. I can leave Shockoe feeling much more confident in my own skills in an industry where you always feel out of place. Thank you, Mason, Paulina, Edwin, Andrew, and the rest of the Shockoe team for hosting this amazing internship program!

Matt

As an Experience Design student, most of my class projects wrap up after concept presentation and prototype walkthroughs. So I was excited for the opportunity to learn how designs and wireframes turn into functioning products, and I don’t think there’s a better company in Richmond to learn that process than Shockoe.

I learned from a variety of opportunities throughout my 9 weeks here. For the Feed Racer intern project, my role was to be the project owner. I worked with Jackie and Cameron to design, develop, and bring our ideas to life. I learned to write user stories, which break down and translate user behaviors into individual features and functionality. One of our biggest challenges was time, specifically not enough of it! I wish we could’ve had 2 more weeks. So we focused on the MVP, and laid out the plans to iterate, and improve. Prioritizing features and fixes was the greatest learning for me because ultimately those are the moments and decisions that make or break success!

One of my other favorite projects and built skillset this summer was focusing on Usability Testing. It was my responsibility to field surveys, screen respondents, and schedule a day of participant interviews. I helped coordinate and participated in the interviews and synthesizing of notes and findings. It was a cool experience to see how people’s thought processes lead them to behave and interact with screens so differently.

Overall, Shockoe was a great place to intern, and the direction and support we received from the Shockoe team was amazing. A big thank you to Mason, Rebecca, Misty, Paulina, and Edwin!

Onwards and Upwards

On behalf of the entire team, thank you Cameron, Matt and Jackie for your hard work, your warm and engaging spirits, and for embracing the culture we proudly call Shockoe — we wish you all the best with your ongoing studies and thank you for helping our team grow and learn from your truly valuable contributions.

Keep an eye out for our next blog post where we will showcase their summer project app aimed at helping local food banks with collection drives and encouraging giving through a fun competitive interface.

Being an intern at Shockoe, an exciting blog post from a young bachelor in the city

Being an intern at Shockoe, an exciting blog post from a young bachelor in the city

Many see an intern as the low man on the totem pole, and I am no exception. However, I bear this designation not with the corporate shame of an errand monkey, but with intense pride. I form the mighty foundation of our close-knit team of developers and managers here at Shockoe. It is upon my broad, well-muscled shoulders that these lions and eagles of the mobile app industry stand to raise themselves to the highest of heights, achieving our clients’ wildest dreams and more. Above me on the totem pole, for example, is Bruce, a wise tortoise filled with an encyclopedic knowledge of javascript and enough puns to keep the entire office groaning all day. Or Andrew, the kindly giraffe, who picks leaves from the tree of debugging advice and fantasy football buzz, and brings them down to those who cannot reach. Every member of the team is helpful to me in different ways, and they amazingly all make time for me, never swatting away my questions like pesky flies…that would be a different type of debugging.

Now that I have regained control of my computer from Bruce I’m free to talk about all the different things I do here at Shockoe. In the two months I’ve been here I’ve helped design wireframes for clients, given my thoughts in mobile strategy meetings, tested in-progress apps, and currently, I’m even working on my own mobile app project, all while never getting coffee for anyone. Not once. They could have asked, and I probably would have done it, but no one ever did. It’s just never been that type of internship. True, there was some hazing at first, but after a few weeks, they finally let me hold the paddle with my hands during ping-pong brainstorming sessions.010-bullheaded

One of the coolest parts of my day is walking into the office in the morning in full view of Main Street station, the most iconic building of the city I grew up in and love, whose clock tower confirms that I am in fact on time. Once I settle in and we have our daily stand-up meeting, I can get back to work on a bug I’ve been thinking about, or a screen for an app that I’ve been designing in my head. Or I could be doing something completely different. If you’ll allow me, I’d like to augment my totem pole metaphor by saying that walking into Shockoe is walking into a jungle. There’s always a surprising new client or task lying in wait when I least expect it. I get a sense of adventure from working here, my steps cautious at first, but growing faster and more confident as I go along. And any sharp sensation I may feel on the back of my neck is not stinger filled with the deadly venom of a vicious predator, but the pleasant epiphany that I’m gaining more knowledge and experience every day. Either that or a ping-pong ball.