4 Creative Ways Mobile can Keep Your Supply Chain on Track

4 Creative Ways Mobile can Keep Your Supply Chain on Track

Mobile devices are everywhere. Every aspect of the supply chain, from the supplier to the consumer, has been impacted by mobile technology. There is a good chance that you are already using some type of mobile supply chain application, but is your mobile strategy keeping up with the needs of your operation?

Not only is mobile hardware changing quickly, with new phones being released constantly, but the software that runs on these devices is also changing. Device manufacturers are continuing to add more and more features into the operating system of mobile devices as well as giving developers the ability to quickly take advantage of these new features in their mobile apps. In addition to the devices and software improvements, manufacturers have also been producing rugged cases for mobile devices that add superior durability while still being able to take advantage of the latest mobile technology and features.

Barcode Scanners Increase App Adoptability 

While barcode scanners have been used with mobile apps for a very long time, there have also been many hardware and software improvements that have increased both reliability and ease of use. A good scanner can make the difference in the adoptability of your app and can make your business more efficient from source to customer. Reducing the time it takes to actually scan an item and adding support for many more barcode types can make tasks like inventory and asset management much more efficient. It complements voice features well by allowing identification of products in environments where speech recognition might not work well.

Related: See how we added product scanning to improve warehouse inventory count and identify packages at delivery checkpoints for AC Moore

Speech Recognition Tailored To Your Product Lines

Voice and speech recognition have probably have made very rapid advancements in the past few years. All the major players including Apple, Google, Amazon, Microsoft, and Samsung, have worked on optimizing and perfecting the ability to recognize and process speech. Not only will you find it on mobile devices, but this past year has seen a large adoption of devices such as Amazon’s stand-alone Echo and Dot products. What used to be a novelty years ago has now transformed into a valuable feature available on almost all modern mobile devices. Speech recognition is able to easily complement technologies like barcode scanning in areas such as inventory management. It also has the flexibility of being as adjustable and powerful as you need by tying a recognized vocabulary with data from suppliers, transportation, sales, and consumers.

  • Using voice to document quality control inspections
  • Improving safety by not requiring workers to take eyes off equipment and instead use voice to enter/read data

GPS

GPS technology has also improved over the years giving mobile devices much quicker and more precise location information. While traditional mobile uses of GPS like navigation are quite mainstream, features such as geofencing are not as widespread. Geofencing creates a virtual geographic boundary that mobile software can react to. It can trigger a check in when a truck arrives with a shipment or optimize and adjust workflows based on estimated times of arrival. When combined with a smart mobile app, it can also give receiving terminals detailed information about drivers and shipments (eliminating possible paperwork) as well as giving feedback back to drivers about possible gate changes or wait times.

Supply Chain Case Study: See how changes to truck routing and package tracking improved routing and fuel efficiency for JB Hunt.

Beacons

With the introduction of Bluetooth® Low Energy (BLE) beacons, companies have been able to improve the logistics of their business in a much more efficient (and affordable) way than what was delivered with RFID. Early adoption of beacons was often used for indoor navigation, where GPS signal was unreliable. Shockoe has tackled this through a great personalized tour experience app with Anheuser-Busch. Uses have expanded to allow workers to efficiently navigate and locate items in storage, as well as being able to give a customer the ability to find the product they are looking for in a retail store. In addition to location proximity, beacons can also be fitted with additional sensors for light, humidity, and temperature; which expands their many uses to areas such as storage and transportation. A beacons low cost, enhanced battery lifetime, and the fact that they can be used with mobile devices (bypassing the need for specialized equipment), makes them particularly ideal for supply chain operations.

  • Alert personnel that humidity levels for monitored goods are above acceptable range and direct them to the location using their mobile device
  • Navigate grocery customers looking for a certain product to the correct aisle for the store

Mobile technologies are being used in all aspects of supply chain management from manufacturing to the consumer. At Shockoe, we are building smart mobile apps that leverage the latest features available. We work to give suppliers, truck drivers, dispatchers, receivers, retail stores, and customers real-time insights and collaboration using an app they love. 

Related post: 4 Tips in Designing a Retail Inventory Management App 

 

3 Reasons to Update Your Workforce’s Technology

3 Reasons to Update Your Workforce’s Technology

Your workforce’s process is structured, efficient, and tested, but over the past few years, your workforce’s technology may have become outdated. Change can be terrifying, especially when changing an established process.

You’re probably asking yourself, “Is the upgrade worth it?”

We’d like to help you answer that question. Here are top three reasons why an upgrade to your workforce technology should be your priority for 2018:

1. Intuitiveness. Today’s recruits — your new employees — live on their mobile devices. The outdated user experience of older devices may be a hassle for newer recruits to learn. Providing familiar experiences via mobile solutions may speed up training time and productivity.

2. Mobility. If your supervisors currently only have a desktop solution, it may be time to mobilize them. By converting to a mobile solution, your supervisors will be able to spend more time with their team on the floor and reduce their paper trail by using a mobile digital device. Mobility also includes freeing up the hands of employees who handle products, which may allow minimizing steps in a process’ workflow.

3. Credibility. When showcasing your warehouse or workforce to clients, having up-to-date technology would demonstrate the high-tech baseline of your company. Clients want to know that their product is being handled with the utmost care. Stay competitive by removing chaotic manual processes and motivating the workforce with mobile technology. Apps create a better customer experience, which in turn leads to repeat business and long-term revenue growth.

Case Study: Arrow Electronics

In 2015, Shockoe began to develop mobile solutions for Arrow Electronics’ Warehouse Management System (WMS). Arrow’s core mission is to be “five years out”; they strive to incorporate new technologies and electronics to become innovators of the tangible future. They service over 125,000 original equipment manufacturers, contract manufacturers in over 90 countries/465 locations. Arrow looked to build a strategy to extend its WMS into Mobile Solutions to increase productivity in its distribution centers and beyond.

Improvements Arrow saw by upgrading their tech:

  1. Intuitiveness. We replaced warehouse operators’ bulky 7-pound RFID Scanners with lightweight, handheld Bluetooth scanners that can be carried throughout the warehouse and kept in constant connection with their devices. In upcoming phases, we plan to have the operators be completely hands-free via wearable technology. By exercising our knowledge in the latest user experience research, we were able to bring their processes to color and implement a simple color language for operators to more efficiently understand their app. We also translated supervisor data into easily consumable graphics that allow for easy sorting and customization.
  2. Mobility. Supervisors are no longer tied to their desks; they can now walk along the floor with full access to their data. Within the apps for the supervisor and operator, we implemented a communication tool to allow for easy messaging and scheduling. When an issue arises, operators can easily message their supervisors and supervisors can walk over to resolve issues.
  3. Credibility. By upgrading to bleeding edge technology, Arrow is living up to their mission to be five years out. They are setting themselves up as an ideal example for mobile warehouse solutions.

Deciding to upgrade?

Whether it’s your clients or your workforce, people love when you step up their experience. Ensure user satisfaction throughout the process by developing a schedule for introducing the upgrade, creating a training plan, and introducing a system reevaluation process to minimize the need for larger upgrades down the line.

Here at Shockoe, our team has aided multiple clients with mobilizing their workforce’s technology through mobile apps, Bluetooth technology, and hands-free technology. From rough sketches on paper to launching the final product, we maintain an intimate relationship with our clients to guarantee that their workforce is content and comfortable with changes to their processes. Check out our awesome case studies for upgrading technology:  Arrow, ONEOK, A.C. Moore, and J.B. Hunt.

Note from Editor: 

If you’re interested in learning more about our engagement with Arrow, you can watch the full Case Study interview here!

 

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