Setting The Pace Of Change
Our designers realized that drivers still relied on many manual, disconnected tasks throughout their day. For instance, drivers had to log each delivery separately which almost always led to delays. Photographing deliveries was critical to ensure quality control, but the solution here was limited at best.
And while fixing these problems seemed straightforward enough, we faced an audience that was rather set in their ways. To win them over and drive new behaviors, we would have to deploy changes in an incremental manner.
Form and function. Practical and inspirational. We put together a plan to have it all.
Better routes. Better business.
Drivers have only so many hours/miles before they run out of gas. They must take certain roads, stop for specified breaks and fill up at pre-approved gas stations. Planning things out can take forever, but Trip Planner changed all this. We designed a system that allows drivers to plan their long hauls based on stations, rest areas and even their favorite restaurants. They just hit “go” and are on the road.
Is there a steak behind this sizzle? You bet
Beautiful experiences require boss backends. Shockoe implemented a new approach for JB Hunt’s third-party libraries that included theming, auto-Refresh (implementing a SQLite/REST sync adapter), offline functionality, and data binding (backbone/Alloy). In addition to developing an independent library, our UX/UI team recreated the design of the application using JB Hunt’s latest brand standards.
“It was paramount that their efforts would be well-received by our drivers. It was a superior execution. The team at Shockoe molded themselves as part of our team, advocated for our users and what we were trying to achieve.”
– UX Manager, JB Hunt
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