Virginia Credit Union

Shockoe worked in integrated teams and followed an Agile process in developing, designing and deploying a cross-platform app.

About Virginia Credit Union

The Virginia Credit Union (VACU) is one of the 55 largest credit unions in the country. Founded in 1928, the credit union is dedicated to putting members’ needs first. VACU’s app was designed for a web-enabled smartphone or mobile devices.

The Challenge

VACU’s users did not have a way to manage their credit cards in their mobile application and/or their web application. Virginia Credit Union used a third app solution with limited customization options for their Mobile Banking App provided to their members. They looked to Shockoe to add a way to let their members manage their credit cards via their Web and Mobile apps.

The Solution

Shockoe completed competitive analysis and a features comparison that resulted in a rigorous UI/UX strategy. We consulted and guided the internal team regarding API strategy, development practices, and security. Shockoe then created a credit card portal view inside of the existing application. Although we were faced with an infrastructure that hadn’t taken advantage of the latest and greatest in technology, we were able to deploy a superb user experience amidst the existing technology stack. Our team used an array of popular front-end technologies including Angular Javascript framework to mimic the look of the current app with the ability for users to switch between different credit cards and manage their balances, make payments due – all while having secure access to rewards information.

Interested in learning more? Download our PDF!

Key Features

  • Credit Card On / Off
  • Pay Credit Card Balance
  • Redeem Cash Rewards
  • View Transaction History
  • Submit Travel Memo

Key Technology

  • Angular 4
  • Bootstrap
  • Google Analytics
  • Fiserv

Interested in what it would take to kick off your project?

Our experience and core services include strategy & transformation, user experience & design, mobile application development, and API management.