OpsWork Mobile iPad App - An IBM Maximo Custom Mobile Experience



ONEOK is one of the largest energy midstream service providers in the U.S., connecting prolific supply basins with key market centers. It owns and operates one of the nation’s premier natural gas liquids (NGL) systems and is a leader in the gathering, processing, storage and transportation of natural gas. ONEOK’s operations include a 38,000-mile integrated network of NGL and natural gas pipelines, processing plants, fractionators and storage facilities in the Mid-Continent, Williston, Permian and Rocky Mountain regions.

The Challenge

ONEOK looked to Shockoe to help mobilize their workflow through the creation of a data management iPad application. In order to be compliant, employees were documenting work orders with pen and paper which were manually input into their desktop application to await approval.

Access to real-time information was crucial as well as been able to work on areas that didn’t have internet coverage.


The Solution

The risk of losing valuable information through their current process was too high. Shockoe visited ONEOK’s office to discuss needs, understand the work environment, and figure out ways to improve. We had a senior developer review their proof of concept and create a high-level architecture plan. From that plan, Shockoe was able to begin the development process. We created the data-heavy iPad application that supports multiple users, caches data offline, and syncs it back to Maximo’s API. Providing a simple but effective solution to the challenges presented at the beginning of the project.

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Shockoe visited ONEOK’s head quarters to discuss needs, understand the work environment, and figure out ways to improve employees management process with a user friendly design and a data handling model more robust and less prone to human error

Mobile Engagement Manager, ONEOK

Key Features

  • View and update Work Orders
  • View details of company Assets
  • Offline focus with sync upon network availability
  • Business Logic validation
  • Secure user data management
  • File import and export

Key Technology

  • IBM Maximo / TIBCO (Client services)
  • Appcelerator Titanium for iOS
  • Backbone.js
  • SQLite

Interested in what it would take to kick off your project?

Our experience and core services include strategy & transformation, user experience & design, mobile application development, and API management.