Setting the Stage
In 2013, one of the nation’s top 10 largest banks had a plan to build Employee Apps to meet employee demand and desire to go mobile. By the end of 2013, the bank had successfully rolled out three apps across 1 business unit, significantly less than originally planned. At the end of 2013, the bank engaged Shockoe to assist in creating Governance, a Deployment and Security Strategy, as well as engaged us in the development of some of the major apps planned for 2014. Through the process the business has recognized an opportunity to centralize mobile application management under one program management office to socialize best practices, share resources and integrate certain application functions that cross markets and user groups.
One of the country’s top ten banks was facing the pressure to build and deploy employee facing mobile applications to increase workforce productivity and employee engagement. The organization has a long standing vision of themselves as one of the leading technology focused financial firms and as such wanted to provide employees and partners with alternative methods to access critical data and performed focused tasks. Mobile solutions provide the ideal platform for the Bank to deliver on its mission of providing innovative solutions and technology to improve workforce performance, while drawing in a new generation of tech-savvy employees. Previously the organization was reluctant to deploy internal apps because of data sensitivity, this bank now looked to a comprehensive mobile solution to allow them to manage mobile apps and content on Corporate Owned Devices as well as Employee Devices, primarily iOS, but with a fast growing Android population. The bank’s primary concern was securing and preventing any data loss from through employee apps or devices as a lot of sensitive information would be stored on these, so Shockoe was tasked with evaluating Enterprise Mobility Management (EMM) solutions.