J.B. Hunt’s DRIVE
Shockoed helped get drivers on the road and back to
their families, faster and safer.
J.B. Hunt is one of the largest transportation and logistics companies in North America, offering transportation for full-truckload containerized freight throughout the lower 48.
They employ more than 20,000 people, including company employed and independently contracted drivers. Managing operations between that many employees requires a significant investment in mobile productivity applications.
Driving real-time business
J.B. Hunt’s drivers were using a third-party mobile app that included features that weren’t applicable to their daily tasks. The outdated app architecture meant that customization was difficult and impractical. Additionally, J.B. Hunt recognized a need to create separate group applications that could be used independently from one another.
Shockoe helped J.B. Hunt design and develop a set of tools for shippers and carriers that helps both parties monitor business in real-time. Shippers and carriers have access to business-critical information in an easy-to-use interface. The system also includes access to a wide range of reports and analytics to help analyze and improve business operations.
“The drivers were already accustomed to the existing application so I needed to be sensitive to not make drastic changes, while also uncovering and addressing opportunities for improvement.”
– UX UI Design Lead, Shockoe
Shippers now have a streamlined shipment management system across multiple transit types, a custom dashboard showing business-critical info, ability to track shipments, access to published rates, notifications via text and email, and online customer setup and support.
A refreshing approach to mobile
Shockoe implemented a new approach for third-party libraries that included theming, auto-Refresh (implementing a SQLite/REST sync adapter), offline functionality, and data binding (backbone/Alloy). In addition to developing an independent library, our UX/UI team recreated the design of the application.
Agile in every way
Finally, we provided consultation as to how JB Hunt could work with integrated teams in an Agile process throughout the entire lifecycle of the app.
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