---
title: "Shopmonkey: Technician Mobile App | Shockoe"
description: "How Shockoe built the Shopmonkey technician app: one mobile app for iOS and Android with VIN and plate scanning, inspections and vehicle diagrams."
canonical: "https://shockoe.com/our-work/shopmonkey/"
---

# Technician Mobile App

> How Shockoe built the Shopmonkey technician app: one mobile app for iOS and Android with VIN and plate scanning, inspections and vehicle diagrams.

[← All case studies](https://shockoe.com/our-work/)

Shopmonkey

Client

*Shopmonkey*

Sector

Automotive Software

What we did

UX and UI design, iOS and Android app development, tablet support, and integrations

*A hand holding a phone that shows a technician's daily appointments in the Shopmonkey app.*

## One app for every shop and every device.

### The challenge

Shopmonkey's shop software ran on the web and in an iOS app, but technicians on Android had no app. Shopmonkey wanted every shop and every technician to have the same tools, without building and maintaining a second codebase.

Its own teams were also updating the backend while the app was being built, so the work had to move with a changing system.

### The build

A single mobile app for iOS and Android, built for the people working on the vehicle. Technicians scan a VIN or license plate with the camera to check a car in, see its history, and open the right diagram or procedure from a work order. They clock in to jobs, work through inspections with photos and notes, and message service writers from the same screen.

Carfax and MOTOR data sit behind the lookups. The app is tuned for tablets, which many shops already used on the floor, and Shockoe adapted it as Shopmonkey's backend changed, then kept extending it with appointments, search and language support.

## The result

The app is designed to give every technician the same tools on iOS and Android, take paperwork out of check-in and inspections, and let Shopmonkey ship quickly while its backend evolved. It is live in both app stores, with 10K+ downloads on Google Play, for a platform that serves over 8,000 shops.

* 8,000+ Shops on Shopmonkey
* 10K+ Google Play downloads

## Project images

* *The Shopmonkey app dashboard with a time clock and today's appointments.*
* *A work order with the vehicle, customer, comments, notes and an inspection to start.*
* *An inspection item with status choices, notes and a photo carousel.*
* *The camera view with a photo of a vehicle part marked up before saving.*
* *A customer record with contact details and vehicle actions.*

## Questions about this project

### What did Shockoe build for Shopmonkey?

A single mobile app for iOS and Android that gives auto shop technicians the tools they need at the vehicle: camera scanning for a VIN or license plate, vehicle history, diagrams and procedures, inspections with photos, a time clock and notes.

### Why one app instead of two?

Shopmonkey already had web and iOS apps but no Android app. One app for both platforms gave every shop and every technician the same experience without a second codebase to maintain.

### Which integrations does the app use?

It connects to Carfax for vehicle history and to MOTOR for parts and diagram data, so a technician can scan a plate and reach the right diagram in seconds.

### Does the app work on tablets?

Yes. Shockoe optimized the app for tablets on iOS and Android, because many mechanics already used iPads on the shop floor.

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Source: https://shockoe.com/our-work/shopmonkey/