--- title: "Financial Services Firm: Employee Shuttle Booking | Shockoe" description: "How Shockoe built an employee shuttle booking system for a leading financial services company: a rider app, a bus kiosk and an operations dashboard." canonical: "https://shockoe.com/our-work/leading-financial-services-employee-shuttle-booking/" --- # Employee Shuttle Booking > How Shockoe built an employee shuttle booking system for a leading financial services company: a rider app, a bus kiosk and an operations dashboard. [← All case studies](https://shockoe.com/our-work/) A Leading Financial Services Company Sector Financial Services What we did UX and UI design, mobile and web app development, tablet kiosk, API integration, and testing *A hand holding a phone with the shuttle app's next trip and a Show QR ticket button, riders boarding a bus behind.* ## A seat for every employee, a view for every operator. ### The challenge A leading financial services company ran shuttles between its offices, but booking, boarding and operations were hard to manage. Riders needed a simple way to reserve a seat, drivers needed a fast way to check people in, and operations needed one place to see every trip. Buses ran at low capacity on quiet days and filled up on busy ones. ### The build Employee Shuttle Booking, a connected set of three tools. Employees book trips in an iOS and Android app and carry a QR e-ticket. A tablet kiosk on each bus, on iOS and Android, scans tickets, finds or makes a reservation and shows who has checked in. A web dashboard shows live trips, capacity, alerts and weather, and lets operations manage routes, trips, reservations and rider messages. ## The result The company needs fewer shuttles running at low capacity, and it can add buses on the days that need more. Riders are less likely to be left behind or arrive late, and the company can confirm that employees arrived at the office and are accounted for. ## Project images * *A phone showing the rider app's next shuttle trip, a Show QR ticket button and a list of upcoming trips.* * *A phone showing a rider's QR ticket with the route, departure time and a reservation number.* * *A tablet showing the bus kiosk check-in screen with buttons to scan an e-ticket, find or make a reservation.* * *A tablet showing the bus kiosk passenger list with capacity, passengers checked in and available seats.* * *A tablet showing the operations dashboard with trip totals, a live map of active trips and a stream of alerts.* * *A tablet showing the schedule screen where operations add a trip and review each trip's bus and status.* ## Questions about this project ### What is Employee Shuttle Booking? Employee Shuttle Booking is a system Shockoe built for a leading financial services company's employee shuttles. It has a rider app, a tablet kiosk on each bus, and a web dashboard for operations. ### Who uses it? Employees book seats and carry a QR e-ticket. Drivers check riders in on the bus kiosk. Operations staff manage routes, trips and reservations in the dashboard. ### How do riders board? Riders show a QR e-ticket to the kiosk at the bus door. The kiosk also lets a driver find a reservation by name or make a new one on the spot. ### What can operations see and change? Scheduled trips, buses on route, on-time performance, capacity, live alerts and weather. They can add trips, manage routes and reservations, and send messages to riders. ## More in Enterprise & Commerce [All case studies](https://shockoe.com/our-work/) A Leading Financial Services Company ### Embedded Mobile Teams A team that grows with yours. [View case study](https://shockoe.com/our-work/leading-financial-services-company/) A Leading Financial Services Company ### Meeting Room Booking Find a room, book it, and get to the meeting. [View case study](https://shockoe.com/our-work/leading-financial-services-meeting-room-booking/) A Leading Financial Services Company ### Expense Approval Approve expenses from anywhere, with the receipt in hand. [View case study](https://shockoe.com/our-work/leading-financial-services-expense-approval/) ## Related insights on Construction & Logistics [All Construction & Logistics insights](https://shockoe.com/insights/category/construction-logistics/) ### Build, Buy, or Connect? Modern Logistics Strategy Every executive room hits the same impasse on digital transformation. Someone draws two columns on the whiteboard, build and buy, and misses the third option. [Read](https://shockoe.com/insights/build-buy-connect-logistics-strategy/) 6 min read ### More Software Won't Fix This Your associate is on two devices: one shows the order, the other the inventory. They don't talk, so she reconciles them at the curb while the customer waits. [Read](https://shockoe.com/insights/more-software-wont-fix-this/) 3 min read ### Your Systems Are Running. Your Operation Isn't. Your call volume is high and your platforms can tell you how many calls came in, but not why. [Read](https://shockoe.com/insights/enterprise-system-integration/) 3 min read Next case study ## [Grocery Ordering and Savings App →](https://shockoe.com/our-work/publix/) Publix [All case studies](https://shockoe.com/our-work/) Source: https://shockoe.com/our-work/leading-financial-services-employee-shuttle-booking/