---
title: "Hy-Vee: In-Store Kiosk | Shockoe"
description: "How Shockoe built an in-store kiosk for Hy-Vee that helps shoppers find products, see the aisle and follow a store map, linked to the mobile app."
canonical: "https://shockoe.com/our-work/hy-vee-kiosk-app/"
---

# In-Store Kiosk

> How Shockoe built an in-store kiosk for Hy-Vee that helps shoppers find products, see the aisle and follow a store map, linked to the mobile app.

[← All case studies](https://shockoe.com/our-work/)

Hy-Vee

Client

*Hy-Vee*

Sector

Grocery & Retail

What we did

Discovery and Android kiosk app development

*A Hy-Vee kiosk on a stand in a grocery aisle, showing a red screen that asks Need help finding an item.*

## Helping shoppers find it faster.

### The challenge

Hy-Vee wanted a modern, convenient shopping experience in its stores. Staples were easy to find, but less common items such as molasses or toothpicks could take real time to track down. Online shoppers get answers from a search bar, and in-store shoppers needed the same speed.

### The build

An information kiosk for a flagship store, built after discovery with Hy-Vee. Shoppers search by text, voice or product barcode, see the price and which aisle an item is in, and follow an interactive store map to it. A weekly ad section shows current deals, and QR codes carry a product into the Hy-Vee mobile app. A welcome screen invites use even when the kiosk is idle, and analytics track how the kiosk is used.

## The result

In the flagship store, about 80% of sessions used search and about 45% of searches opened the store map, showing that shoppers used the kiosk to find and locate items. The platform is built to scale, so features can be added over time.

* \~80% Of kiosk sessions use search
* \~45% Of searches open the store map

## Project images

* *A Hy-Vee kiosk search results screen showing a grid of matching products with prices and More Details buttons.*
* *A Hy-Vee kiosk search results screen with a pop-up that asks how the kiosk helped the shopper.*
* *A Hy-Vee kiosk store map showing the aisles and departments in color.*
* *A Hy-Vee kiosk product page with a photo, price, description and a QR code to open the product in the Hy-Vee app.*

## Questions about this project

### What is the Hy-Vee in-store kiosk?

An information kiosk in a flagship Hy-Vee store where shoppers search for a product, see its price and aisle, and follow a store map to it.

### What did Shockoe do for Hy-Vee?

Shockoe ran discovery with Hy-Vee, then designed, built and supported the kiosk app, including search, the store map, the weekly ad and links to the Hy-Vee mobile app.

### How do shoppers use the kiosk?

They search by text, voice or product barcode, see price and aisle, follow the store map, and scan a QR code to continue in the Hy-Vee mobile app.

## More in Consumer & Retail

[All case studies](https://shockoe.com/our-work/)

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### Grocery Ordering and Savings App

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[View case study](https://shockoe.com/our-work/publix/)

## Related insights on Retail & Grocery

[All Retail & Grocery insights](https://shockoe.com/insights/category/retail-grocery/)

### From the Barcode to the Back Pocket: How Mobile Rewired Grocery Retail

The barcode scanner has long been a fixture at grocery checkouts, and the checkout was the main digital touchpoint between shoppers and grocers.

[Read](https://shockoe.com/insights/mobile-technology-grocery-retail/) 5 min read

### Beyond the Cart: How to Save the In-Store Grocery Experience in the Digital Age

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[Read](https://shockoe.com/insights/beyond-the-cart-in-store-grocery/) 4 min read

### What Is Omnichannel Retail? How Shockoe Helps Create Unified Shopping Experiences

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[Read](https://shockoe.com/insights/omnichannel-retail/) 7 min read

Next case study

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[All case studies](https://shockoe.com/our-work/)

Source: https://shockoe.com/our-work/hy-vee-kiosk-app/