---
title: "Foxwoods Resort Casino: Guest App and Website | Shockoe"
description: "How Shockoe built the Foxwoods website and mobile app: rewards, offers, hotel and dining reservations, and entertainment in one experience."
canonical: "https://shockoe.com/our-work/foxwoods-resort-casino/"
---

# Guest App and Website

> How Shockoe built the Foxwoods website and mobile app: rewards, offers, hotel and dining reservations, and entertainment in one experience.

[← All case studies](https://shockoe.com/our-work/)

Foxwoods Resort Casino

Client

*Foxwoods Resort Casino*

Sector

Casinos & Resorts

What we did

Product strategy, design, iOS and Android apps, website, integrations

*A hand holding a phone that shows the Foxwoods app Explore screen, with a smiling couple in a casino lounge behind it.*

## Anything but ordinary, from the first tap.

### The challenge

Foxwoods Resort Casino needed a digital presence that matched its Anything but Ordinary brand. Guests wanted one place to plan a trip, book a stay, and find every way to play, with the tone of each offering intact, and the Foxwoods team needed a platform it could keep fresh without waiting on a developer release.

### The build

A new website and mobile app that carry the whole guest lifecycle: planning a trip, booking a stay, then playing, dining, and enjoying the property. Rewards, offers, hotel and dining reservations, and entertainment sit in one experience, connected through an extensible integration layer to the systems that already run the resort. The Foxwoods team updates content in real time, with no app release.

## The result

Guests made it part of their stay: 70,000+ mobile app downloads, with 2,000+ people opening it every day on average. The platform ships continuously, and the partnership continues.

* 70,000+ App downloads
* 2,000+ Average daily active users

## Project images

* *The mobile app's Book Your Escape screen with dates, guests, and a find availability button.*
* *The mobile app's hotel selection screen with room types and rates for two hotel towers.*
* *The website's room results page with photos and rates, shown on a laptop.*
* *The mobile app's rewards screen showing a tier, a credit total, and exclusive offers.*
* *The mobile app's My Stay screen with the current room and the trip itinerary.*
* *The website's exclusive offers page, shown on a laptop.*

## Questions about this project

### What did Shockoe build for Foxwoods Resort Casino?

A new website and mobile app that cover the whole guest lifecycle: planning a trip, booking a stay, then playing, dining, and enjoying the property. Rewards, offers, hotel and dining reservations, and entertainment sit in one experience.

### Can the Foxwoods team update content without an app release?

Yes. The platform lets the Foxwoods team update content in real time, with no app release.

### How does the Foxwoods platform connect to the resort's systems?

An extensible integration layer connects the website and app to the booking, gaming, and amenity reservation systems the resort already runs.

### How many people use the Foxwoods app?

The app drew 70,000+ downloads and 2,000+ daily active users on average.

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## Related insights on Hospitality

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### The real cost of a disconnected booking engine

The guest is ready to book, and the system asks them to start over. Here is what that handoff costs, and where to fix it first.

[Read](https://shockoe.com/insights/real-cost-disconnected-booking-engine/) 3 min read

### Why Guests Abandon Your Booking Engine

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[Read](https://shockoe.com/insights/why-guests-abandon-booking-engine/) 4 min read

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[Read](https://shockoe.com/insights/luxury-resort-digital-experience/) 3 min read

Next case study

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Source: https://shockoe.com/our-work/foxwoods-resort-casino/
