---
title: "Dominion Energy: Work Observation System | Shockoe"
description: "How Shockoe built a work observation app for Dominion Energy that works offline, supports 4,500+ employees and feeds safety reporting automatically."
canonical: "https://shockoe.com/our-work/dominion-energy-wobs/"
---

# Work Observation System

> How Shockoe built a work observation app for Dominion Energy that works offline, supports 4,500+ employees and feeds safety reporting automatically.

[← All case studies](https://shockoe.com/our-work/)

Dominion Energy

Client

*Dominion Energy*

Sector

Energy & Utilities

What we did

Progressive web app development, admin portal, and analytics integration

*A hand holding a phone that shows a list of observation cards, with electrical equipment against a dusk sky behind it.*

## Safety observations, captured anywhere.

### The challenge

Supervisors and field teams record safety observations on site, often with no connection. The existing tool was a dense desktop form, which made it slow to log what they saw and hard to review and report on it.

### The build

A progressive web app that works on desktop, tablet and phone and keeps working offline. It replaces the desktop form with guided observation cards and adds company single sign-on, role-based permissions, automated email alerts, approval workflows and a full admin portal. Observation data is shared automatically with the client's analytics platform for reporting.

## The result

The platform supports 4,500+ users, and team leaders can update role hierarchies themselves. Observations are captured on site, reviewed and acted on, and flow into reporting without being entered twice.

* 4,500+ Employees using the platform

## Project images

* *A work observation app home screen with options to start a new observation or open the observation history.*
* *An observation details form on a phone for a paired observation, with observer, date, type and position fields.*
* *A common card screen listing attributes to review and grade, each with a green check mark.*
* *A list of observation cards with a check mark beside each completed card and a Review Observation Summary button.*
* *An observation details form on a phone with the observer, observation type and site fields.*

## Questions about this project

### What is the Work Observation System?

It is Dominion Energy's app for recording safety observations. Employees and supervisors log what they see on site, review it and send it into reporting from desktop, tablet or phone.

### What did Shockoe build for Dominion Energy?

Shockoe designed and built a progressive web app with offline use, company single sign-on, role-based permissions, automated alerts, approval workflows and an admin portal.

### How does it work offline?

Observations are saved on the device when there is no connection, so teams in the field can keep recording and the data syncs when they are back online.

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Source: https://shockoe.com/our-work/dominion-energy-wobs/