---
title: "Retail & Grocery Insights: Customer Experience | Shockoe"
description: "Shockoe's notes on retail and grocery experience: mobile apps, in-store technology, omnichannel journeys, and loyalty built on a connected stack."
canonical: "https://shockoe.com/insights/category/retail-grocery/"
---

# Retail & Grocery

> Shockoe's notes on retail and grocery experience: mobile apps, in-store technology, omnichannel journeys, and loyalty built on a connected stack.

Insights

How retailers and grocers build mobile, in-store, and omnichannel experiences that keep customers coming back.

## Retail & Grocery articles

[Retail & GroceryFrom the Barcode to the Back Pocket: How Mobile Rewired Grocery Retail The barcode scanner has long been a fixture at grocery checkouts, and the checkout was the main digital touchpoint between shoppers and grocers. Shockoe Marketing Team, September 17, 2026 | 5 min read Read →](https://shockoe.com/insights/mobile-technology-grocery-retail/) [Retail & GroceryBeyond the Cart: How to Save the In-Store Grocery Experience in the Digital Age Shoppers still prefer the store, but they expect it to work like their apps. Here is where friction shows up and how grocers can remove it. Shockoe Marketing Team, June 18, 2026 | 4 min read Read →](https://shockoe.com/insights/beyond-the-cart-in-store-grocery/) [Retail & GroceryWhat Is Omnichannel Retail? How Shockoe Helps Create Unified Shopping Experiences How omnichannel retail unifies stores, apps, and websites into one customer experience, how it differs from multichannel, and what it takes to build. Shockoe Marketing Team, April 21, 2025 | 7 min read Read →](https://shockoe.com/insights/omnichannel-retail/) [Retail & GroceryThe Trends Driving the Grocery Space First-party data, app investment, unified shopping, changing shoppers, and AI: five grocery trends, checked against current research. Shockoe Marketing Team, October 23, 2023 | 5 min read Read →](https://shockoe.com/insights/the-trends-driving-the-grocery-space/) [Retail & Grocery5 Ways to Use QR Codes in a Grocery Store Mobile App QR codes can handle payment, coupons, barcode scanning, and sign-up in a grocery app. Here are five uses and what to watch for. Caleb Hatcher, June 28, 2018 | 4 min read Read →](https://shockoe.com/insights/5-ways-to-use-qr-codes-in-a-grocery-store-customer-engagement-app/)

Source: https://shockoe.com/insights/category/retail-grocery/