--- title: "Contact Us: Start a Discovery Sprint | Shockoe" description: "Contact our Richmond, VA studio. Start with a discovery sprint: one private intake for your goals and systems, then a plan for exceptional digital experiences." canonical: "https://shockoe.com/contact/" --- # Let's Turn What Isn't Connected Into One Experience . > Contact our Richmond, VA studio. Start with a discovery sprint: one private intake for your goals and systems, then a plan for exceptional digital experiences. Contact Send a short message or request a private Discovery link. Every engagement starts with a discovery sprint: shared goals, a map of your integrations, and a check that your systems are ready. You answer a guided intake at your own pace, then we book a working session. The Shockoe Discovery Standard Every engagement begins with a discovery sprint. We set shared goals, map your integrations, and confirm your systems are ready. Start a conversation ## Tell us what you're trying to solve. ## Prefer a direct message? 0 of 4 We got your information. Our AI agent will review your request and let the team know, and we will get back to you as soon as possible. That did not send. Please try again, or email hello@shockoe.com. Studio Richmond, Virginia Working with teams across North America, South America, and Europe [Open map](https://www.openstreetmap.org/?mlat=37.5407&mlon=-77.4360#map=13/37.5407/-77.4360) Office address 4101 Cox Rd. STE 200-73 Glen Allen, VA 23060 Mail and packages are welcome at this address. Visiting Richmond? We would love to host you, so just let us know. Direct [hello@shockoe.com](mailto:hello@shockoe.com) Prefer a call? Book a 30-minute platform risk review. We look at your systems and tell you where the exposure is, before it reaches your guests or customers. [Book a call](https://cal.shockoe.app/shockoe) *A developer's desk with a laptop, a monitor showing code, and a mug with the Shockoe logo.* ## Immediate Next Steps 01 ### Request your private Discovery link Connect with our team to start your intake. 02 ### Work through the guided intake Business requirements, experience goals, and technical needs, at your own pace. 03 ### Lock in a working session When your checklist is done, we review prototypes, confirm how everything connects to your systems, and set the kickoff. *A laptop showing the Shockoe Discovery Wizard, a guided intake that opens with the title Design & UX Discovery and a Begin button.* The Shockoe Discovery Wizard ## One link replaces the email chains and endless meetings. Every stakeholder, one private intake. * ### One link, one record Your dedicated intake record. All stakeholder input and assets live in one place. * ### Live progress tracking A live checklist and coverage view showing exactly what's done and what's needed before kickoff. * ### Upload your brand assets Upload brand guidelines, logos, and color specs directly, so nothing gets lost in an inbox. * ### A live view for our team Our team maintains a live view across every active intake, so alignment happens before development starts. What We Gather Up Front ## Before our first working session, we collect: ### Brand & user identity Brand guidelines, colors, type, and personas for your guests and customers. ### Technical architecture How your systems connect to each other, the APIs the product will depend on, and how your data is organized. ### Security & compliance Required access rules, authentication needs, and relevant industry regulations. ### Testing & sandbox access Documentation or staging access for any third-party systems involved. ## Hear it from our clients *St Andrews Links logo* > “Their team brought creativity, technical skills, and a collaborative attitude to help turn our vision for the Home of Golf app into a fully realised, high-quality digital product.” Tom Adcock Head of Digital, St Andrews Links Trust *PGA TOUR logo* > “This was, by far, the most collaborative project I think we've ever done at the \[PGA\] TOUR on the digital side of the house.” Scott Gutterman SVP, Digital Operations, PGA TOUR *Virginia Credit Union logo* > “Shockoe knows mobility. This makes them very strategically focused, which allows us to do more and stay on the cutting edge.” Frank Macrina VP, Products and Channels, VACU *Lactanet logo* > “Shockoe met their commitments and went above and beyond the original requirements. Their expert guidance on best practices was a strong contribution.” George Clyde IT Manager, Lactanet ## Common questions about contacting us ### What happens after I contact Shockoe? You request a private Discovery link and work through a guided intake at your own pace. When your checklist is complete, we schedule a working session to review prototypes, confirm how everything connects to your systems, and set the kickoff. ### What do you need from us before the first working session? We collect brand and user identity (brand guidelines, colors, type, and personas for your guests and customers), technical architecture (how your systems connect, the APIs your product will depend on, and how your data is organized), security and compliance requirements, and documentation or staging access for any third-party systems involved. ### What is the Discovery Wizard? A single, private intake link that replaces email chains and extra meetings. Stakeholders add input and upload brand assets in one place, a live checklist shows what is done and what is still needed before kickoff, and our team keeps a live view across every active intake. ### How can I reach Shockoe directly? Email hello@shockoe.com. Our studio is in Richmond, Virginia, and we work with teams across North America and Europe. You can also send mail or packages to 4101 Cox Rd. STE 200-73, Glen Allen, VA 23060. ### Who should be part of the intake? Everyone with a stake in the project. Each stakeholder adds input to the same private intake, and the live checklist shows what is still needed before kickoff. Source: https://shockoe.com/contact/