Mason Brown
Digital Privacy in 2021

Digital Privacy in 2021

In 1999, a prophetic Aaron Sorkin wrote a line for one of his characters in the West Wing when discussing the “next big thing” the President should be focused on:  "In the 20s and 30s it was the role of government. In the 50s and 60s it was civil rights. The next 20...

Seeing the Member Experience in a “User-Experience” World

Seeing the Member Experience in a “User-Experience” World

In the world of product development, we are often always saying “user” _______. User-centered design, user analytics, user personas, user journeys, etc, etc.It’s a term that holds importance because it is a genuine focus on the end-user experience.  It’s also often...

3 Things to Consider When Designing Your First Voice App

3 Things to Consider When Designing Your First Voice App

"Ok Google, give me an intro about designing for voice." … … Darn. But in spite of Google’s assistant inability to help me write this blog, these modern voice assistants are actually pretty neat. And with huge amounts of investment from Amazon and Google, they are...

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